Terms & Conditions

1. Brand and scope

CableApex is the brand used on cableapex.com (the “Website”). In these Terms, “we,” “us” and “our” refer to the operator of the Website using the CableApex brand. The brand name alone does not identify the legal contracting party for a purchase.

The Website provides wire and cable information and a way to contact us about business requirements. These Terms concern use of the Website. They do not replace a quotation, agreed specification, order confirmation or sales agreement, and visiting the Website does not create a purchase contract.

2. Product information and technical suitability

Product descriptions, photographs, dimensions, temperature ratings and other technical information are provided to help you evaluate possible options. Please confirm the current specification and availability of the particular product before ordering.

Certification, compliance and performance claims apply only to the product and construction covered by the relevant documentation. A description of one wire style does not mean that every product has the same rating or approval.

Tell us the intended application, operating conditions and any required standards. Product selection and installation should be assessed against the agreed specification and the requirements of your equipment and destination market.

3. Enquiries, quotations and orders

The Website is a product catalogue and enquiry channel. Sending a form, requesting a quotation or discussing a sample does not by itself place an order or create an obligation to purchase.

Before proceeding with an order, confirm the legal identity of the seller, the specification, quantity, price, currency and other commercial terms in the transaction documents. The seller identified in the agreed sales documents is the contracting party for that transaction.

Any sales contract is formed in accordance with the parties’ agreement and applicable law. In relation to an order, specifically agreed contractual terms take priority over general Website descriptions, subject to any mandatory legal requirements.

4. Prices, payment, delivery and after-sales terms

Prices, sample arrangements, minimum order quantities, payment terms, delivery dates, shipping charges, taxes and duties are confirmed for the individual enquiry or order. General estimates on the Website are not a confirmed quotation or delivery commitment.

The Website does not provide an online checkout or collect payment-card details through its enquiry forms. Payment arrangements should be confirmed with the identified seller using the agreed order documents.

Warranty, inspection, claims, returns and cancellation arrangements are governed by the applicable sales agreement and mandatory law. These Website Terms do not create a blanket “no returns” policy or remove rights that cannot lawfully be excluded.

5. Responsible use of the Website

Use the Website lawfully and provide accurate information when contacting us. Do not attempt unauthorized access, introduce malicious code, send spam, impersonate another person or interfere with the Website or other visitors.

We may take proportionate steps to restrict abusive activity or protect the security and operation of the Website.

6. Website content and intellectual property

Website text, photographs, designs and branding belong to their respective rights holders or are used with permission.

You may view, print or save Website information for your internal product evaluation and procurement enquiries, keeping relevant ownership notices intact. Other reuse, including republication or commercial redistribution, requires permission from the relevant rights holder unless permitted by law.

Submitting a drawing or specification does not transfer ownership of it to us. Only send material that you are authorized to share.

7. Information you send to us

Provide the contact and technical details needed to assess your enquiry, such as the wire style, size, working conditions and quantity. Do not include passwords, payment-card details or unrelated sensitive personal information in the enquiry form.

If your drawings or project information require a confidentiality agreement, arrange that agreement before sending confidential material. The use of personal information is described in our Privacy Policy.

8. Privacy and external links

Please read our Privacy Policy for information about personal information collected through the Website and when you contact us.

Where the Website links to a third-party service, that service has its own terms and privacy practices. A link does not by itself mean that we control or endorse all of the third party’s content.

9. Website availability and responsibility

We aim to keep Website information useful and current, but content may contain errors or become outdated. Access may occasionally be interrupted for maintenance or other reasons. Contact us if you identify an error or need confirmation of a product detail.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence, injury to a person, or any other liability that cannot lawfully be excluded or limited. These Terms do not remove mandatory consumer or other statutory rights, or change obligations under an agreed sales contract.

10. Updates and questions about these Terms

We may update these Terms as the Website or our enquiry process changes. The latest version and its update date will appear on this page. An update does not retrospectively change an existing sales agreement without the agreement required by that contract and applicable law.

If you have a concern, contact us so that we can try to resolve it. The applicable law and any valid dispute-resolution agreement govern the parties’ legal rights; these Website Terms do not require you to give up remedies available under mandatory law.

11. Contact

For questions about the Website or these Terms, email sale@cableapex.com or use our Contact Us page. For a particular order, include the quotation or order reference and contact the seller named in the transaction documents.